Kroger pharmacy logins have become a hot topic, as the popular grocery chain has faced criticism over the recent closure of the chain’s online pharmacy platform.
The company’s chief executive, Robert J. Rifkin, said on Twitter that his team is looking into the issue.
The issue arose when Kroger customers were forced to create an email account on their company’s platform.
However, Rifkins said his team did not want to “gather information from users that we do not need to, or that we have no use for.”
Rifkins also told The Huffington Post that the company will continue to support the Kroger community.
Kroger CEO Joe Oliver tweeted that the issue has been resolved, and the company has started the process of creating a new user account.
However, he also noted that Kroger has not yet made a decision on whether to offer online pharmacy coverage through the platform, and that he was open to discussion.
“Krogers decision to implement this new user-interface will be based on customer feedback, which is currently being considered,” the CEO wrote.
Oliver’s statement comes amid growing concern over the health of Kroger’s pharmacy business.
The company’s sales have been suffering as the chain has seen a surge in pharmacy closures, and its CEO has acknowledged that the chain may have to sell some of its businesses.
In October, the company announced it would close more than a half-dozen stores as it struggles to recover from a massive health crisis that left more than 2,300 people dead and more than 1 million injured.
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